We are in-network with Blue Cross and Blue Shield and United Health Care. All other patients, even if you have insurance, are processed as cash patients. You can request via email Itemized receipts called "super bills" to submit for out of network benefits or for Health Shares. ​

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Important Policy Information

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At Raw Health, we are committed to keeping our billing process as transparent and supportive as possible. Below are our current billing practices, along with some important recent updates.

Billing Practices Already in Place:

1. Insurance Reimbursement Timeframe: If we have not received reimbursement from your insurance company within 45 days, any outstanding charges will become your responsibility.

    

2. Payment at Your First Visit: During your initial visit, we will charge an estimated amount and securely store your credit card on file. Once we receive the Explanation of Benefits (EOB) from your insurance, any remaining balance will be automatically charged to the card on file. Please plan for the full amount for services rendered, as we will not contact you before this charge.

    

3. Outstanding Balances for Existing Patients: If there is a remaining balance, we will reach out twice to arrange payment. After these reminders, the card on file will be charged for any outstanding amount.

    

New Updates to Our Billing Procedures:

1. Deductibles and Refunds/Credits: Even if you believe you’ve met your deductible, we will still charge the estimated amount until insurance reimbursement is received. Once it is, you may request a refund, or we can apply the credit toward future visits and supplements. This is ONLY until we have confirmed that your deductible has been met, this is not for each visit. Estimated payment will be lower after we have confirmed the patient has met their deductible.

    

2. Insurance Denials and Resubmissions: With the exception of recent changes for BCBS (specifically, the AT or active treatment modifier for spinal adjusting codes), we will not resubmit claims if they are denied by insurance. Corrections can be made for future visits, but previous claims cannot be resubmitted.

    

3. Billing for All Services Rendered: All services rendered will now be charged to insurance. This includes extremity adjusting, cranial adjusting, home stretches, and physical therapy. We are no longer able to write off these services.

    

Thank you for your understanding and partnership in helping us maintain clear and consistent billing practices. If you have any questions about these policies or your account, please feel free to reach out—we’re here to help.